Frequently Asked Questions
Everything you need to know about our visa support processes, holiday itineraries, and booking conditions.
We boast a 93.6% visa approval rate thanks to our thorough pre-screening process, meticulous documentation review, and years of specialized expertise.
Under our expedited support, we assist you in securing your appointment and compiling complete, compliant documents for submission. Standard embassy decision takes about 7 to 15 working days.
You must apply from your country of residence. If you reside in the UK on a valid residency visa (BRP/Spouse/Work/Student visa), we can support your application to any Schengen embassy in the UK.
Yes! Some embassies require a brief in-person interview. We provide comprehensive mock interview preparations and sample questions to build your confidence and ensure compliance.
Yes, we provide fully verifiable, embassy-compliant flight itineraries and hotel bookings for your visa application. These can be adjusted once your visa is issued.
Absolutely! We specialize in custom-tailored travel itineraries. Let our travel designers know your destinations, interests, budget, and travel dates, and we will create a bespoke plan for you.
Yes, all our trekking packages (like Langtang and Island Peak) include licensed, experienced English-speaking local guides, porters, accommodation, permits, and meals as outlined in the itinerary.
We provide comprehensive refund policies based on individual package terms. Please review our Refund Policy page or consult with our advisors during the initial assessment.
Our customer support team is available via our emergency helpline +44 7400 754551, email support, and WhatsApp active channels to assist you 24/7 during your travels.
Still have questions?
If you can not find your answer here, our team is always ready to guide you. Drop us a line on WhatsApp or contact us.